Salesforce Consultant
M-Files, Finland
Job Description
M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance.
We help knowledge workers to work smarter. Learn more about what we do at www.m-files.com.
We’re currently seeking a Salesforce Consultant to work closely with our Salesforce developer in driving the adoption, optimization, and iteration of the Salesforce platform, leveraging multiple integrations and technologies.
The ideal candidate will have at least three years of experience with technical implementations of customer projects. Using their expertise, problem-solving ability, and creative flair, the consultant will design, build, deliver, and maintain our Salesforce ecosystem. The consultant will also help develop business requirements, specifications, process flows, application design, and configuration, along with testing and deployment.
The role will ideally be based in Southern Finland (near Tampere or Helsinki offices). Other M-Files countries, UK, USA, Germany, or France can be considered for the right candidate.
Objectives of this role
- Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of the business
- Provide coaching in best practices for Salesforce administration and implementation to enhance user experience
- Use Salesforce automation to streamline internal processes
- Manage multiple stakeholder engagements and work with relevant team members to learn project requirements, facilitate process analysis sessions, and develop technology solutions
- Identify project issues and risks, and present alternatives for alleviating or resolving them
Responsibilities
- Design, build, and deliver tailored solutions for the business using Salesforce and other connected technologies
- Provide day-to-day administration, troubleshooting, and maintenance for the connected Salesforce platform
- Support continued build-out of key reports and dashboards, data administration, and integrity upkeep
- Recommend new features and improvements to optimize and increase use of the platform
- Provide technical specifications and help maintain overall documentation for the business
- Adhere to and promote best practices, and design the guidelines for security procedures
Preferred skills and qualifications
- Bachelor’s degree or equivalent
- Experience with other CRM software such as Siebel, Clarify, Vantive, PeopleSoft, or NetSuite
Requirements
- Three or more years of experience with technical implementations
- Advanced experience with Salesforce configurations
- Background in CRM process design and implementation
- Experience with enterprise integration tools and ETL (extract, transform, load) tools
- Strong presentation and communication skills
Benefits
- International team of top performers
- Inclusive and dynamic culture (virtual and in-person)
- Opportunity to contribute to our success and growth globally
- Career growth opportunities
- Flexible work/life balance
- Competitive compensation and benefits package
Does this sound exciting to you?
Please send us your application together with your CV and salary request as soon as possible, but not later thanFebruary 11th, 2024.
The position will be filled as soon as we find the right candidate, and we are reviewing applications on an ongoing basis.